JIRA SERVICE MANAGEMENT – ASSET MANAGEMENT

Set up and use Jira Service Management Cloud with an emphasis on activities related to asset management, in particular IT assets.

Overview

This course, developed by Nimbe Evolution, introduces participants to the resources for Configuring and using Jira Service Management Cloud with an emphasis on activities related to asset management, in particular IT assets.

Learning Objectives

At the end of this course, participants will be able to:

  • Understand the concepts used in Jira Service Management Assets, as well as configure and use the asset management tool

Content Outline

  • Introduction to Asset Management with Jira Service Management – ​​Assets
  • Overview of the Assets workspace
  • Key Concepts
    • Assets vs Objects
    • Object Schemes
    • Attributes
  • Creating an object schema
  • Creating object types
  • creating attributes
  • creating objects
  • linking objects
  • importing objects
  • Creating object filters with AQL
  • Creating and configuring Assets fields
  • Using Assets fields
  • Practical activities

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